Last updated: 14 September 2026
We collect information you provide directly to us, including your name, email address, company details, and billing information when you register for an account or use our services.
When you use our services, we automatically record technical information for security and audit purposes, including your IP address and the browser type and version you are using. This data is captured in our activity (audit) logs and is only visible to administrators of your own company. This processing is based on our legitimate interest in protecting our services and accounts from misuse, aligned with the Protection of Personal Information Act (POPIA).
We may also use service cookies and analytics (such as PostHog) to understand how visitors use our website. You can control or decline non-essential cookies using the cookie banner shown on our site.
We use the information we collect to provide, maintain, and improve our services, process transactions, send technical notices and support messages, and communicate with you about our services.
We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits to protect your data.
To protect your account and your organisation's data, all passwords must be strong. A strong password contains:
We retain your data for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting our support team.
We may share data with third-party service providers who perform services on our behalf, such as payment processing and email delivery. These providers are contractually obligated to protect your data.
You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing of your data. To exercise these rights, contact us at support@secreports.co.za.
If you have questions about this Privacy Policy, please contact us at support@secreports.co.za.